Refund Policy
1. Overview
At TrickMinds Tech, we are committed to providing the best possible service to our customers. We understand that there may be occasions when you feel the need to request a refund. This Refund Policy outlines the circumstances under which we will issue refunds for our monthly service subscription.
2. Refund Eligibility
Refunds for our monthly subscription service will be considered under the following conditions:
- Technical Issues: If you experience consistent technical issues that prevent you from accessing or using our service effectively, and these issues cannot be resolved by our technical support team within a reasonable time frame.
- Service Non-Delivery: If the service you subscribed to was not delivered as described and our support team is unable to rectify the issue.
- Cancellation Policy: Refunds will only be issued if the cancellation request is made within 7 days of the initial subscription or renewal date.
3. Non-Refundable Circumstances
Refunds will not be issued in the following situations:
- Change of Mind: Refunds will not be provided if you change your mind about using our service after the subscription or renewal date.
- Partial Usage: Refunds will not be issued for partial months of service or for unused features of the service.
- Improper Use: Refunds will not be provided if our service is misused, or our terms of service are violated.
4. Refund Process
To request a refund, please follow these steps:
- Contact Support: Email our support team at vmanager338@gmail.com with your subscription details and a description of the issue.
- Evaluation: Our support team will evaluate your request and may ask for additional information or troubleshooting steps.
- Decision: We will inform you of our decision within 7 business days. If approved, refunds will be processed within 14 business days to the original method of payment.
5. Amendments
We reserve the right to amend this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at:
TrickMinds Tech
Patel Marg, Liberty Showroom, Mansarovar, Jaipur, Rajasthan, 302020
vmanager338@gmail.com